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Executive Manager - Individual Giving & Direct Marketing
Gold Coast & Brisbane

About Us

LifeFlight is a world leader in aeromedical care and Australia's most diversified service with both a fixed and rotary wing fleet. We help seriously ill and injured patients around Australia and the world to quickly get the medical care they need. From rapid response, to inter-facility transfers our team of more than 400 staff members, including aviation crew, support staff, and over 100 doctors are a lifeline to vulnerable individuals. Best known for RACQ LifeFlight community rescue helicopters and LifeFlight Retrieval Medicine, the group also operates a world class training division.

 

A job with Purpose

Every year LifeFlight’s iconic blue and yellow fleet help thousands of sick and injured patients. Every employee has a very important task in every mission we perform. Whether that’s making sure our IT systems are performing at the highest level or balancing the figures, to instructing staff with the most current medical and aviation regulations. Each and every employee at LifeFlight saves lives every day.  You will be part of ensuring our ongoing success by being responsible for leading the growth of income from appeals, one-off and regular giving, workplace giving, memorial giving, merchandise sales, raffles and special campaigns for the LifeFlight Foundation.

 

The Opportunity

This is a great opportunity for someone with considerable direct marketing experience to progress their management career and become a valued member of the Foundation’s executive management team. The added bonus, you get to work from the stunning Gold Coast!

 

We are looking for a full-time Executive Manager – Individual Giving & Direct Marketing to join our team within the LifeFlight Foundation. This role is predominately located in our Robina office with the option to spend up to two days per week in Brisbane. Travel to other sites within the south east Queensland region for events may also be required.

 

The Executive Manager, Individual Giving and Direct Marketing is responsible for leading the strategic growth of income from appeals, one-off and regular giving, workplace giving, memorial giving, merchandise sales, raffles and special campaigns for the LifeFlight Foundation. This involves for the opportunity to lead our in-house Telephone Fundraising Call Centre and direct marketing operations, ensuring performance targets and annual income growth are met by facilitating collaboration between channels and team members.

 

The role will provide key leadership on all aspects of operations and complex areas of channel management and integration, including direct mail, telemarketing, and face-to-face fundraising.  With a strong analytical focus on lifetime value, costs-per-acquisition and overall revenue performance, this is a results orientated leadership role.

 

Please review the Position Description for full role details.

 

About You

 

To be successful in this role you need to satisfy the essential selection criteria with the PD. Importantly, to apply for this role you must have:

 

Essential

  • A degree or equivalent level qualification in fundraising, philanthropy and/or direct marketing;
  • Considerable (5+ years) of demonstrated success planning and leading or working with a multichannel direct marketing team to deliver income from direct mail, telefundraising, eDM, DMS and media advertising;
  • Considerable (5+ years) experience leading the development of the case for support and plan for annual direct mail programs.

In your application, please ensure you address how your experience and skills meet the essential criteria in the PD to demonstrate that you satisfy the minimum requirements of the role.

 

Please note resume & cover letter must be uploaded as one document.

 

 

This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community. If you believe you have the necessary skills and experiences we would love to hear from you today.

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